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Privacy Policy

Privacy Policy

Feathers is committed to protecting the privacy of our customers.  Feathers does not sell, rent, or loan any personally identifiable information regarding our customers to any third party.  Unless otherwise indicated, this Privacy Policy applies only to information collected via this website.

Information We Collect

In order to process your order efficiently, we collect the following information: name, billing address, shipping address, e-mail address, phone number, and credit card number ("Personal Information") when you place an order with us. This information is used solely by Feathers and is stored in a secure environment. Under certain circumstances we do also collect the user's IP address, but only when we suspect that credit card fraud may have occurred.

Use of Information that You Provide

At Feathers we collect Personal Information only for the purposes of fulfilling orders, providing a high level of customer service, gaining knowledge internally regarding what our customers want and mailing circulars and special offers from Feathers. We do not give or sell Personal Information to any other party. If at any time you do not want to receive offers and/or circulars from us, you can remove yourself from our mailing list by sending an e-mail to by contacting customer service at 1-800-382-9967

Opt-Out Email

Feathers may use your mailing address and/or email address to send occasional promotional materials and offers. Feathers will not sell any of your personal information to any third party. If you no longer wish to receive promotional mailings from Feathers, you may opt-out by sending an email to or by contacting customer service at 1-800-382-9967.

Security of the Information You Provide

Among our top priorities is keeping your Personal Information secure. We use Secure Sockets Layer (SSL) technology, which provides the highest level of security currently available for secure transactions, to encrypt all of your Personal Information before it is transmitted to us. Encrypted information cannot be read or recorded as it travels over the Internet. You can tell you are sending information securely by the unbroken key icon or closed lock icon that should appear at the bottom of your internet browser's window (depending on what browser you use). These icons will appear when you are placing an order on our Web site. In addition, you will see our site address change slightly, from http: to https: indicating a secure server connection is being used.

Additionally, access to your Personal Information is provided only to our employees and agents who have a need to know such information for the purpose of fulfilling your order and offering our high level of customer service. The computers that store your Personal Information are located in a separate facility which employs the latest in firewall and security technology.

Use of Cookies

Cookies are small pieces of information that are stored by your browser on your computer’s hard drive.  The use of cookies has become an industry standard used by most major websites.  Most web browsers automatically accept cookies, but you can usually change your browser settings to change this feature.

Feathers uses cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Acceptance of Terms

By using our website you consent to our Privacy Policy.

Changes to Policy

Feathers reserves the right to change its Privacy Policy.  Any changes to our policy will be posted on this page.


If there are any questions regarding this privacy policy you may contact us using the information below.


5408 Walnut Street
Pittsburgh, PA 15228