Information We Collect
In order to process your order efficiently, we collect the following information: name, billing address, shipping address, e-mail address, phone number, and credit card number ("Personal Information") when you place an order with us. This information is used solely by Feathers and is stored in a secure environment. Under certain circumstances we do also collect the user's IP address, but only when we suspect that credit card fraud may have occurred.
Use of Information that You Provide
At Feathers we collect Personal Information only for the purposes of fulfilling orders, providing a high level of customer service, gaining knowledge internally regarding what our customers want and mailing circulars and special offers from Feathers. We do not give or sell Personal Information to any other party. If at any time you do not want to receive offers and/or circulars from us, you can remove yourself from our mailing list by sending an e-mail to firstname.lastname@example.org by contacting customer service at 1-800-382-9967
Feathers may use your mailing address and/or email address to send occasional promotional materials and offers. Feathers will not sell any of your personal information to any third party. If you no longer wish to receive promotional mailings from Feathers, you may opt-out by sending an email to email@example.com or by contacting customer service at 1-800-382-9967.
Security of the Information You Provide
Among our top priorities is keeping your Personal Information secure. We use Secure Sockets Layer (SSL) technology, which provides the highest level of security currently available for secure transactions, to encrypt all of your Personal Information before it is transmitted to us. Encrypted information cannot be read or recorded as it travels over the Internet. You can tell you are sending information securely by the unbroken key icon or closed lock icon that should appear at the bottom of your internet browser's window (depending on what browser you use). These icons will appear when you are placing an order on our Web site. In addition, you will see our site address change slightly, from http: to https: indicating a secure server connection is being used.
Additionally, access to your Personal Information is provided only to our employees and agents who have a need to know such information for the purpose of fulfilling your order and offering our high level of customer service. The computers that store your Personal Information are located in a separate facility which employs the latest in firewall and security technology.
Acceptance of Terms
Changes to Policy
5408 Walnut Street
Pittsburgh, PA 15228